Frequently Asked Questions

Would you like a quick answer to your questions? We have put together the most frequently asked questions by Giiftycard customers in this FAQ to make your life easier.

Nothing could be easier: browse through our gift card catalogue and choose the one that suits you best, or use the search bar in each category to directly find the one you have in mind. Click on "buy" and that's it! As soon as you have paid, you will receive your code by email.

Your gift card can only be purchased with a bank card at this time. We will keep you informed as soon as this changes.

There is no delay at Giiftycard, it is direct! You get your code right after paying your card. It is visible on the payment confirmation page and is sent to you by email at the same time. There is no delay in using your card either, you can use it straight away!

Unfortunately, some cards can only be used in certain countries. Please check that the gift card is suitable for this purpose. We will specify the countries where the gift card is valid!

Don't worry, we offer 2 quick and easy methods in case you have lost your password to log in to your Giiftycard account. First of all, you can use the "forgotten password" button or contact our support team directly.

The procedure is very simple, go directly to the application you have chosen with your card. All you have to do is fill in the field for adding a code and that's it! Your account is replenished with the amount of the gift card!

Contact the Giiftycard teams

Do you have a question? A need? Just contact us!Available and attentive to your needs, the Giiftycard team will answer all your questions as soon as possible. Do not hesitate to contact us, our advisors are here to help you!